Australian Owned Family Business

Hoshizaki Ice Machines & Ice Makers Australia

Shop Hoshizaki ice machines for reliable ice production in restaurants, cafés, bars, hotels, healthcare facilities and food retailers. Our range includes cube, crescent, nugget and flake ice makers, from compact undercounter units to high-output modular machines with separate storage bins. Compare daily production, storage capacity, ice type and installation requirements, with Australia-wide delivery and SilverChef finance available.

Why Choose a Hoshizaki Ice Machine for Your Business?

When it comes to choosing an ice maker for a hospitality business, consistency and safety matter. That’s why hospitality professionals choose Hoshizaki, a global leader known for precision-engineered performance, stainless-steel construction, and low energy and water use.

Selected Hoshizaki ice machines carry recognised food-safety or sanitation certifications. Check the individual model specifications for applicable approvals. Whether you need a compact underbench ice maker for a bar, a modular unit for high-volume restaurants, or a self-contained ice machine for back-of-house use, there’s a Hoshizaki model to suit every venue.

Hoshizaki ice machines are available with cube, crescent, nugget, flake, and ball ice, with compatible ice bins for efficient storage. Designed for easy servicing and quiet operation, Hoshizaki machines deliver long-term reliability that keeps your business running smoothly.

Compare Hoshizaki Ice Machine Types

Series/typeIce producedCommon applications
IM SeriesClear cube iceRestaurants, cafés, hotels and premium drinks
KM SeriesCrescent iceBars, pubs and high-volume beverage service
FM SeriesFlake or nugget iceSeafood displays, food presentation and healthcare
Modular machinesHigh-volume productionHotels, clubs, venues and large kitchens
Ice dispensersHygienic self-service iceHotels, offices, healthcare and accommodation

Which Hoshizaki Model Is Right for You?

Small cafes and coffee shops If you’re running a café serving iced coffees, cold brew, and soft drinks, a compact Hoshizaki undercounter ice maker in the KM or IM series is usually the right fit. A model producing around 40–80kg per day is enough for most small to medium cafes. These units sit neatly under the bench and connect to a standard water line.

Bars, pubs, and clubs Bars go through ice quickly. A Hoshizaki KMD modular ice maker paired with a separate storage bin gives you the capacity to keep up during busy service without running out. For venues with high cocktail and beverage output, look at models producing 100kg or more per day.

Restaurants and hotels Hotels and restaurants often need both cube ice for drinks and flake ice for food displays. Hoshizaki IM cube ice makers and FM flake machines can be run side by side to meet both needs. A hotel may also benefit from a DCM dispenser unit in guest areas for hygienic self-serve ice access.

Seafood shops, fish markets, and supermarkets Flake ice is the go-to for keeping seafood cold and presented well. Hoshizaki FM series flake ice machines are purpose-built for this, with high-output models available for large operations. Flake ice surrounds product evenly and keeps it at a consistent temperature without bruising or damage.

Healthcare and aged care Nugget ice is the preferred ice type in hospitals and aged care facilities because it’s soft, easy to chew, and safer for patients. Hoshizaki DCM series dispensers are widely used in healthcare settings across Australia.

Warranty

One of the biggest reasons Australian businesses choose Hoshizaki is the warranty and after-sales support.

KM and IM Series Warranty (Crescent and Cube Ice Makers):

  • 3 years parts and labour on the entire unit
  • 5 years parts and labour on the evaporator
  • 5 years parts only on the compressor and air-cooled condenser coil
  • Additional 6 months provided if registered within 30 days of purchase

FM and DCM Series Warranty (Flake and Nugget Ice Makers):

  • 2 years parts and labour on the entire unit
  • 5 years parts only on the compressor and air-cooled condenser
  • Additional 6 months provided if registered within 30 days of purchase


Beyond the warranty, Hoshizaki has strong service support across Australia. Spare parts are stocked locally, which means repairs don’t result in long waits for parts to arrive from overseas.

Bens Hospitality Equipment can help you select a commercial ice machine based on your required ice type, daily production, available space and operating conditions. We also supply compatible ice storage bins, water filters and selected drainage accessories to help complete your setup. Installation must be completed by appropriately licensed tradespeople in accordance with the manufacturer’s requirements.

Discover Commercial Ice Makers

FAQs

Is Hoshizaki a good ice maker?

Hoshizaki ice makers are known for their durability, energy efficiency, and advanced ice-making technology. They’re built to last and can handle Aussie heat, making them a top choice for hospitality venues across Australia. Plus, Hoshizaki provides excellent after sale service (warranty service).

What is the life expectancy of a Hoshizaki ice machine?

A Hoshizaki commercial ice machine typically lasts 10–15 years or longer with proper maintenance.Service life depends on usage, water quality, ventilation, cleaning and maintenance. Correct installation and regular servicing can significantly extend the working life of a Hoshizaki ice machine.

What types of ice does Hoshizaki produce?

Hoshizaki offers a range of ice shapes to suit different business needs, including:

  • Crescent Ice

  • Cube Ice

  • Flake Ice

  • Nugget Ice

  • Ball Ice (for cocktails and whisky bars)

Are Hoshizaki ice machines suitable for Australian businesses?

Absolutely! Hoshizaki ice makers are built to withstand high temperatures and are perfect for the Australian climate. In fact, Hoshizaki ice makers have been in the market, Australia for long time. It’s proven to be working effortlessly without much break-downs

Should I use a genuine filter for my hoshizaki ice maker?

If you can, yes! A compatible water filter can help manage sediment, taste, odour and scale. Check Hoshizaki’s requirements for your model and local water conditions before selecting a filter. Although it’s not necessary to use it for your hoshizaki model, it’s highly recommended.

Got the filter installed? Then, How Often Should You Replace it?

As a general rule, Hoshizaki recommends changing the water filter on your ice machine every six months. For busy venues that run their machine hard or operate in areas with poor water quality, every three to four months is a safer habit.

The water filter does an important job. It removes minerals, chlorine, and other impurities from the water before it enters the machine. A blocked or worn-out filter means your machine works harder than it needs to, ice quality drops, and over time it can cause scale build-up inside the unit that leads to costly repairs.

Where Can I Get hoshizaki ice maker manuals?

Hoshizaki ice machine manuals are publicly available through Hoshizaki Australia. Simply google ‘model number’ with manual, or get in touch with us. Our team can get one for you.

Where can I buy a Hoshizaki ice maker in Australia?

Ben’s Hospitality Equipment is one of Australia’s trusted dealers for Hoshizaki ice machines. We supply the full range of Hoshizaki ice makers, from compact undercounter units for small cafes through to high-capacity modular systems for hotels, clubs, and large food service operations.

You can browse and buy online, or call us to talk through your requirements before making a decision. We regularly help business owners who aren’t sure which model they need. Just tell us your ice type preference, how much ice you go through in a day, and how much bench or floor space you have available, and we’ll point you in the right direction.

We deliver Hoshizaki ice machines Australia-wide, including:

  • Sydney and NSW
  • Melbourne and Victoria
  • Brisbane and Queensland
  • Adelaide and South Australia
  • Perth and Western Australia
  • Darwin and the Northern Territory
  • Canberra and the ACT
  • Regional and rural areas across Australia

Delivery to Sydney, Melbourne, and Brisbane metro typically takes 1 to 3 business days. Adelaide and other capital cities are generally 3 to 5 days. Perth, Darwin, and remote areas are 5 to 10 business days. All deliveries are kerbside with a tailgate truck unless otherwise arranged.

We also offer SilverChef finance, including rent-to-own options, so you can get the Hoshizaki ice machine your business needs without a large upfront outlay.

Is finance available for Hoshizaki Ice machine?

Absolutely! Hoshizaki retains very high resale value of old unit. We can help you let Silverchef finance your next Hoshizaki ice maker machine.

How fast should a Hoshizaki make ice?

Hoshizaki ice machines are built for consistent, high-volume ice production. How much ice a unit produces depends on the model you choose.

The smaller undercounter models like the IM-30CNE-25 produce around 18kg of ice per 24 hours, which suits a small café or bar. Mid-range models like the IM-65NE-25 produce up to 44kg per 24 hours, ideal for a busy restaurant or hotel bar. Larger units like the IM-130NE push up to 95kg per 24 hours, and the top-end flaker series can produce up to 890kg of ice per day for high-demand operations like seafood displays or large catering events.

Keep in mind that ice production rates are measured under ideal conditions (air and water temperature of around 21°C). In a hot kitchen or during summer, output can drop slightly, so it’s always worth choosing a model with a little extra capacity than you think you need.

How much does a Hoshizaki ice machine cost in Australia?

Hoshizaki ice machine prices in Australia vary depending on the model and daily output. Compact crescent ice makers start from around $2,500, while mid-range cube ice machines typically fall between $5,000 and $9,000. High-capacity flake ice machines for seafood and large food service operations can range from $13,000 to over $20,000.