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Benchstar Automatic Single Pan Fried Dumplings/Buns Machine – NPD-1

Model(SKU):

NPD-1

Original price was: $ 2,399.00$ 2,638.90.Current price is: $ 2,039.50$ 2,243.45. ex. GSTinc. GST

In Stock

Fast dispatch, Australia-wide delivery, and manufacturer’s warranty included – check details below

Rent from $ 28.83$ 31.71 per week

Based on Rent Try Buy. Figures are estimates only.

Explore our full range of Countertop Cooking Equipment, Commercial Cooking Equipment

Estimate delivery price & shipping

Note: Unless advised prior, all shipping method is kerbside delivery with tailgate. Delivery to Sydney, Melbourne, Brisbane metro takes about 1 – 3 days, 3 – 5 days to Adelaide, 5 – 10 days to Perth, Darwin and all other Australian cities

Specifications

Product Description

Cook perfectly crisp, juicy dumplings every time with the Benchstar NPD-1 Automatic Pan-Fried Dumpling Machine, designed for busy commercial kitchens and food outlets that want efficiency, precision and consistent results. This multi-purpose compact cooking machine handles everything from potstickers and gyoza to pan-fried steamed buns, scones and pierogi. Featuring a corrosion-resistant hard chrome grill plate, it ensures fast, even heat transfer and easy cleaning. The digital control panel lets you set custom cooking times, temperatures and water-feeding programs for various recipes — making it ideal for restaurants, cafés, and catering operations. With quick preheating, high capacity, and automatic alerts, the NPD-1 streamlines your workflow while maintaining the authentic taste and texture customers love.

Features

Multi-purpose design – cooks dumplings, buns, scones, gyoza, pierogi & more
Compact & lightweight – perfect for countertop use
Hard chrome grill plate – corrosion-resistant with even heat transfer
Digital control panel with programmable settings
4 storable cooking programs for quick recipe changes
Fast preheat: 30 °C to 210 °C in just 11 minutes
Cooking range: 50 °C to 250 °C
Adjustable cooking time: 00:30 – 30:00 minutes
Water feeding system: adjustable 00:10 – 10:00 minutes, up to 950 ml
Each plate cooks 28–33 dumplings per batch
Audible & visual alerts – buzzer and light signal when cooking completes
High-efficiency, low-density heating tube for consistent temperature
Top cover stops at any angle for safety & convenience
Easy-clean design for quick turnaround between batches

Specifications

Dimensions (W × D × H): 285 × 625 × 439 mm
Net Weight: 27 kg
Power: 3000 W / 15 A plug
Cooking Capacity: 28–33 dumplings per plate
Preheat Time: 11 min (30 °C → 210 °C)
Warranty: 1 Year Parts & Labour + 1 Year Parts Only (when registered within 14 days of invoice)

Ideal For

Restaurants & dumpling houses producing high-volume gyoza or buns
Cafés & food stalls offering fresh, hot dumplings on demand
Catering & food trucks wanting compact, reliable cooking equipment

Installation Requirements

Location & Environment • Install the unit where ambient temperature is between 0°C and 35°C. • Relative humidity should be below 85%.
Water Connection • Connect filtered pure water to the inlet pipe. • Required water pressure: 140–300 kPa. • A built-in pressure regulating valve is located inside the inlet pipe (remove back plate to access). • Adjust pressure as needed. • If pressure is below 140 kPa, a booster pump is recommended.
Electrical Requirements • Install an independent diode leakage switch and fuse between the unit and the power cord. • When operating, voltage fluctuation should not exceed 10%.

Download

NPD-1_NPD-2_User_Manual

Shipping Information

Service / Area	Details
Standard Delivery (Kerbside / Tailgate)	Delivered to ground level only- No unpacking, installation, or moving inside- Customer responsible for moving unit inside- Next business day delivery available in Sydney (subject to driver availability)
Estimated Delivery Times – Metro (Sydney, Melbourne, Brisbane CBD)	2–5 business days after payment clears – Kerbside or loading dock only- No stairs, unpacking, or installation
Estimated Delivery Times – Outside Metro	5–10 business days after payment clears- Kerbside or loading dock only- No stairs, unpacking, or installation
Premium Delivery Service	Available by quote only:- Upstairs carrying- Unpacking & placement- Old equipment removal- Rubbish disposal (Please note: we encourage not to let original packagings disposed of by drivers such as pallet, card board packages and etc just in case you change mind and wants to return)
Remote / Regional / Interstate (NT, WA, SA, TAS, Rural)	Delivery times vary- Freight charges may be higher- Stock availability in Perth & Darwin can be limited (local sourcing possible for brands like Bromic, FED, AJ Baker)- Quotes confirmed upfront
Use Your Own Freight Company	Yes, you can arrange your own courier- Pick-up from supplier depots available- Must be organised before placing your order
Delivery Hours	Monday – Friday, 8:30 am – 4:30 pmAfter-hours delivery available by arrangement
Delivery Day Contact	Our team will call the day before or morning of delivery- You’ll be given an estimated arrival window. At some occassions, delivery driver will call you when he or she is around your area.
Disposal of Old Equipment	Available for an additional fee- Includes removal & eco-friendly disposal- Must be pre-booked before delivery day / Contact us and get a quote for this additional service, seperate invoice will be issued for payment before arranging delivery of your order

Warranty & Return

🛡 Manufacturer’s Warranty & Returns Policy

Category	Details
Warranty Coverage	– Covers defects in materials and workmanship. – Duration usually 1–2 years (some brands up to 5 years). – Extended warranties may be available for a fee.
Service Type	– Small equipment (e.g. stick mixers, small ovens, benchtop gear) → return to base service. – Large equipment (e.g. fridges, cooking equipment) → on-site service.
Items Covered	– Parts – replacement for defective parts. – Labour – many warranties cover repair labour. – Electrical components – motors, switches, wiring. – Performance guarantee – equipment will perform as intended under normal use.
Activation	– Register equipment with the manufacturer at purchase. – Follow maintenance & usage guidelines in the manual to keep coverage valid.
Service Hours	– Warranty service usually during business hours. – Some manufacturers offer after-hours service at higher labour rates (optional).
Warranty Start Date	– Begins once goods are dispatched from manufacturer’s depot (Sydney, Melbourne, Brisbane).

🔄 Returns & Refunds

Scenario	Resolution
Damaged Goods (Transit or Driver Negligence)	– Exchange, refund, or partial refund arranged depending on damage. – If unit works but has cosmetic dents → partial refund offered. – If not acceptable → exchange at no cost.
Change of Mind / Incorrect Purchase	– Restocking fee of 25–30% of purchase price applies, plus return freight. – Fee applies even if you reorder different items.
Defective or Not Repairable Items	– Covered under manufacturer’s warranty (1–5 years depending on brand). – On-site technicians will diagnose & repair. – If deemed unrepairable → exchange at no cost within warranty period.

📞 Support

For any issues, fill in the Service Request Form or email info@bendgs.com.au.
Our team will contact you with a resolution or next steps.

Equipment Finance

Easy Equipment Finance with SilverChef

At BENDGS, we make it simple to get the equipment you need without the upfront stress. Through our partnership with SilverChef, you can finance hospitality equipment up to $65,000 with a fast and hassle-free approval process.

With SilverChef’s Rent–Try–Buy option, you get flexibility and peace of mind. You can rent the equipment you need now, try it in your business, and later decide whether to buy, upgrade, or return it. It’s designed to help businesses manage cash flow while still accessing quality commercial kitchen equipment.

Whether you’re starting a new café, upgrading a restaurant, or expanding your catering business, our team at BENDGS will guide you step-by-step through how SilverChef finance works and what’s needed to get started.

Call us on 1300 434 125 to learn more or find more information on equipment finance.

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